Using our Lyngoz Portal

Summary

Our AVAZA Lyngoz Video Remote Interpreting Portal is a safe and secure platform to facilitate communication between our clients, LEP, and SLU individuals. There are three steps to the VRI process, which we will describe at length in the following.

Schedule a VRI appointment

There are two options for the client to schedule a VRI session.

Website

Navigate to avaza.co/forms. Confirm you are on the "Video Remote Interpreting" Form.

Complete the form and once you submit it, you are done!
An automatic response will be sent within minutes, and a scheduling manager will be in touch within 24 hours.

Email

You can email us directly at vri@avaza.co. In the booking email, please be sure to include all the following information to ensure your request is not delayed.

Name
Access Code or Cost Center ID
VRI Langauge requested
Time of session
Timezone of session
Any unique requests or requirements for the session.

Our scheduling managers will reach out promptly and get any further information they need to process the request.

Confirm Appointment - Receive Link

Hardware Requirements

Internet Connectivity

Requirement: Access to the internet.
Specification: Minimum 2 Mbps upload and download speed for a stable connection.

Camera

- Specification: Built-in or externally attached camera.

Microphone

- Specification: Built-in or externally attached microphone.

Device Screen

- Specification: Built-in or externally attached screen.

Supported Operating Systems and Devices

Windows

- Specification: Any laptop purchased within the last 10 years running Windows 10 or Windows 11 with a minimum of 8 GB RAM.

macOS

- Specification: Any device running macOS 15 (Sequoia) or later.

Chromebook

- Specification: Any Chromebook that is currently supported and has been recently updated.

iPhone

- Specification: Any device supporting iOS 17.

iPad

- Specification: Any device supporting iOS 17.

Android Phones

- Specification: Samsung Galaxy S21 or Google Pixel 8 or newer models.

Android Tablets

- Specification: Untested.

Note

Devices that do not meet these specifications have not been tested and are not officially supported. However, they may still function. Notably, older iPhones have been found to provide a satisfactory experience.